A MedicalVirtual assistant dedicated to working your claims every day rather than whenever someone at the practice finds a spare hour. Charge entry, submission, denials and patient statements, handled by someone who has already billed US commercial and Medicare payers.
Ready for your practice
Verified Medical Billing Agent 1+ years of experience
Andrea is a dedicated Virtual Medical Assistant with four years of experience in medical billing, customer service, and data entry. She has a strong background in insurance verification, appointment scheduling, and medical records management. Andrea is proficient in handling sensitive.
View ProfileThe role, explained
A virtual medical billing assistant supports the administrative revenue cycle, including claim preparation, payment posting, payer follow-up and accounts-receivable work under your billing policies.
Best suited to: Practices with unworked claims, aging receivables or billing staff who need a dedicated follow-up queue.
Verified Medical Billing Agent | 1+ years of experience
Andrea is a dedicated Virtual Medical Assistant with four years of experience in medical billing, customer service, and data entry. She has a strong background in insurance verification, appointment scheduling, and medical records management. Andrea is proficient in handling sensitive.
Verified Medical Assistant and Coordinator | 5+ years of experience
Karina is a bilingual professional with extensive experience in medical assistance and coordination. She excels in patient scheduling, insurance verification, and medical billing. Her adaptability and attention to detail make her an asset in fast-paced environments, ensuring efficient workflows.
Verified Medical Interpreter | 3+ years of experience
Fernanda is a dedicated professional with a strong background in the medical field, having worked as a medical interpreter, biller, and virtual assistant. She is passionate about teaching English, particularly to children, and is proficient in tools like Google Workspace and Excel. Her.
Verified Call Center Agent | 8+ years of experience
Manuel is a dedicated professional with extensive experience in the medical field and customer service. With a strong background as a virtual medical assistant, he has honed skills in billing, scheduling coordination, and referrals. His proficiency in both English and Spanish, coupled with his.
Verified Valentina supports the full medical billing cycle, including charge entry, clean-claim submission, payment posting, denial follow-up and accounts-receivable work across major US commercial and government payers.
Outsourced billing companies typically charge four to eight per cent of everything they collect, which gets expensive as your practice grows and gives you little say in how your claims are worked. A dedicated biller is a flat monthly cost that does not scale with your revenue, sits inside your systems, and answers to you.
Unworked denials are the most expensive habit in a small practice, because a claim that is never appealed is revenue you have already earned and simply do not collect. A dedicated biller costs less per year than a local hire and considerably less than a percentage-of-collections arrangement once your volume grows.
Medical Virtual Receptionist
Medical Virtual Receptionist
Virtual Billing & Revenue Cycle Support
A flat monthly rate that does not rise as your collections do.
HIPAA training before kick-off, annual refreshers, background checks and a signed BAA.
Only billers who have worked US payers and denials reach your shortlist.
Denials and aged AR worked every day, not in monthly bursts.
Most practices do not have a billing problem so much as a capacity problem. Claims go out, denials come back, and nobody has a clear hour to work them, so AR quietly ages. A dedicated biller works the queue daily instead of in bursts.
Medical Virtual Receptionists are healthcare professionals who support medical practitioners by managing patient communications, scheduling appointments, and handling administrative tasks. They are vital in ensuring that medical offices run efficiently and provide excellent patient care.
Medical Virtual Receptionists may have backgrounds in healthcare or administration. While a degree in healthcare is beneficial, it is not mandatory; experience in a medical setting is often sufficient.
Prior US billing experience should include relevant commercial or government payers, familiarity with your specialty’s common claim issues and hands-on work in a billing or practice-management platform.
Look for a repeatable process: confirm the denial reason, review coding and documentation, check timely-filing rules, correct or appeal the claim and record every follow-up action.
Qualified candidates should be comfortable tracking clean-claim rate, denial rate, days in accounts receivable, aging balances, payment posting accuracy and payer follow-up queues.
A short call to map your payer mix, monthly claim volume, PM system and where AR is currently sitting.
A placement specialist matches billers who have worked your payers and your software, then sends a shortlist worth reading.
You meet the candidates and make the hire yourself. We handle the in-country contract, payroll and compliance.
Your biller starts with HIPAA training complete and a signed BAA in place, beginning with your oldest AR before taking on daily claims.
Your practice needs clear answers about privacy, responsibility and insurance. MedicalVirtual maintains five business insurance policies alongside our HIPAA training, security procedures and Business Associate Agreements.
Ask for our certificate of insurance and BAA before your assistant starts.
Request our certificate & BAA →$2 million
Aggregate policy limit
$2 million
Aggregate policy limit
$2 million
Aggregate policy limit
$1 million
Aggregate policy limit
Coverage maintained
Certificate and policy limits available on request
Coverage is subject to policy terms, conditions, exclusions and applicable limits.
From task to handoff
Start with a defined queue, an approved process and a named reviewer. These examples help you decide what to delegate and what a completed task should contain.
| Workstream | Remote support | Expected handoff |
|---|---|---|
| Claim preparation | Check demographics, insurance information and supplied billing details for missing fields. | A clean work queue with documentation questions routed to the responsible team. |
| Payment and claim status | Post payments and adjustments as authorized; check clearinghouse and payer responses. | Updated balances and an auditable claim-status record. |
| Denial follow-up | Record denial reasons, gather requested documentation and track approved resubmissions or appeals. | An owner, next action and deadline for each unresolved claim. |
Where responsibility stays: Coding decisions, write-offs and clinical appeal arguments need appropriately qualified review. A billing assistant cannot guarantee reimbursement or payer approval.
Plan your budget
MedicalVirtual staffing starts at $10 per hour. The agreed rate depends on the role, experience and schedule. Direct hire and built-team engagements are quoted separately.
| Hours budgeted per week | Weekly at $10/hour | Average month at $10/hour |
|---|---|---|
| 20 hours | $200 | About $867 |
| 40 hours | $400 | About $1,733 |
Illustrative calculations, not package quotes: hourly rate × weekly hours × 52 ÷ 12. Actual invoices follow your agreed rate, billable hours and contract. Availability and minimum schedules are confirmed when quoted. Include any additional software seats or practice-side costs in your budget.
See staffing, direct hire and team pricing →Your practice-management system, clearinghouse, payer portals and approved payment-posting procedures. Match experience to your specialty and payer mix.
Use individual accounts and permissions appropriate to the work. Your practice approves access, provides its procedures and names the person who handles exceptions.
Track unworked claims, follow-up age, denial reasons and accounts receivable by aging bucket. Separate recovered payments from claims still pending.
Agree the definitions and review a sample of completed work during onboarding. Set targets from your own baseline; results depend on workload, staffing and practice processes.
Ready for the first working day
Matching and onboarding time depend on the specialty, candidate availability and your access setup. Agree a realistic start date after the role is scoped.
HIPAA training alone does not establish compliance. Contracts, administrative procedures and technical safeguards must work together. Read the HHS guidance on business associates and HIPAA Security Rule safeguards.
Discuss your practice’s workload →
