Treatment plan follow-up, recall lists, insurance breakdowns and a schedule that has to stay full to work. Our MedicalVirtual assistants have run these workflows for US practices before, work your clinic hours from Latin America, and complete HIPAA training before kick-off.
Verified Medical Assistant and Coordinator 5+ years of experience
Karina is a bilingual professional with extensive experience in medical assistance and coordination. She excels in patient scheduling, insurance verification, and medical billing. Her adaptability and attention to detail make her an asset in fast-paced environments, ensuring efficient workflows.
View ProfileThe role, explained
Support recall outreach, appointment coordination and front-desk administration for dental and orthodontic practices.
Best suited to: Practices managing hygiene recalls, treatment schedules and frequent patient calls.
Verified Medical Assistant and Coordinator | 5+ years of experience
Karina is a bilingual professional with extensive experience in medical assistance and coordination. She excels in patient scheduling, insurance verification, and medical billing. Her adaptability and attention to detail make her an asset in fast-paced environments, ensuring efficient workflows.
Verified Call Center Agent | 8+ years of experience
Manuel is a dedicated professional with extensive experience in the medical field and customer service. With a strong background as a virtual medical assistant, he has honed skills in billing, scheduling coordination, and referrals. His proficiency in both English and Spanish, coupled with his.
Verified Medical Scribe and Administrative Assistant | 8+ years of experience
Lucyana is a trilingual professional with over 6 years of experience in healthcare, technology, and education. She is a former dentist pursuing a medical degree, skilled in EMR/EHR management, medical scribing, and patient communication. She excels in cross-functional collaboration, AI training.
Verified Remote Patient Monitoring Assistant | 2+ years of experience
Ana is a dedicated healthcare professional from Nicaragua with expertise in both clinical dentistry and remote healthcare. She excels in Remote Patient Monitoring and Therapeutic Monitoring, adeptly troubleshooting health apps and BP devices. Ana is proficient in patient communication, wellness.
Verified Receptionist, Dental Assistant, and General Dentist | 8+ years of experience
Michell is a dedicated dental surgeon with over 7 years of experience in healthcare and customer service. She possesses excellent problem-solving skills and thrives in high-stress environments. Growing up in a Mexican household and studying in the United States has equipped her with a deep.
Hire assistants with prior US dental experience, fluent English, clinic-hours availability, and practical familiarity with Dentrix, Eaglesoft, Open Dental, and comparable dental systems.
A short call to map your schedule, your practice management software, and whether the gap is recall, treatment follow-up or the phones.
A placement specialist matches assistants who have already worked US dental practices, then sends you a shortlist worth reading rather than a database to search.
Meet the candidates, test practical knowledge, and choose who fits your clinic and communication style.
You interview and make the hire yourself. We handle the in-country contract, payroll and compliance, and your assistant starts with HIPAA training complete.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Support for patient access, documentation, billing coordination, and daily clinical operations.
Dental runs on a different rhythm to medical. Revenue depends on unscheduled treatment getting scheduled, hygiene recall staying full, and patients understanding their benefit before they accept a plan. Our MedicalVirtual assistants have worked those exact levers in US practices, including multi-column scheduling and Dentrix.
From task to handoff
Start with a defined queue, an approved process and a named reviewer. These examples help you decide what to delegate and what a completed task should contain.
| Workstream | Remote support | Expected handoff |
|---|---|---|
| Recall and reminder calls | Follow the practice’s documented workflow, confirm required information and record the next action. | A current task record with missing information and escalation owner clearly identified. |
| Provider and operatory scheduling | Follow the practice’s documented workflow, confirm required information and record the next action. | A current task record with missing information and escalation owner clearly identified. |
| Insurance information follow-up | Follow the practice’s documented workflow, confirm required information and record the next action. | A current task record with missing information and escalation owner clearly identified. |
Where responsibility stays: The treating dental team explains treatment and provides clinical advice. Administrative staff follow approved booking and financial communication policies.
Plan your budget
MedicalVirtual staffing starts at $10 per hour. The agreed rate depends on the role, experience and schedule. Direct hire and built-team engagements are quoted separately.
| Hours budgeted per week | Weekly at $10/hour | Average month at $10/hour |
|---|---|---|
| 20 hours | $200 | About $867 |
| 40 hours | $400 | About $1,733 |
Illustrative calculations, not package quotes: hourly rate × weekly hours × 52 ÷ 12. Actual invoices follow your agreed rate, billable hours and contract. Availability and minimum schedules are confirmed when quoted. Include any additional software seats or practice-side costs in your budget.
See staffing, direct hire and team pricing →Your EHR, practice-management system, phone platform and approved messaging channels. Candidate experience varies: share your software, specialty and payer mix so we can assess the actual match.
Use individual accounts and permissions appropriate to the work. Your practice approves access, provides its procedures and names the person who handles exceptions.
Choose a baseline for the queue you delegate: unanswered calls, incomplete intake, pending authorizations, unsigned notes or unworked claims. Review quality and turnaround together.
Agree the definitions and review a sample of completed work during onboarding. Set targets from your own baseline; results depend on workload, staffing and practice processes.
Ready for the first working day
Matching and onboarding time depend on the specialty, candidate availability and your access setup. Agree a realistic start date after the role is scoped.
HIPAA training alone does not establish compliance. Contracts, administrative procedures and technical safeguards must work together. Read the HHS guidance on business associates and HIPAA Security Rule safeguards.
Discuss your practice’s workload →
