Staffing a front desk in New York is expensive. Medical assistant postings in the city run $22–$25 per hour before benefits, commercial rent limits how many desks a practice can add, and New York Medicaid managed care plus a dense commercial payer mix generates a steady stream of eligibility checks, authorizations and referral paperwork. Practices across Manhattan, Brooklyn, Queens, Long Island and Westchester are responding by moving that administrative work to remote medical virtual assistants.
This guide compares ten companies that place or provide medical virtual assistants for New York practices, including two headquartered in the state. For each we cover where staff are based, published pricing, HIPAA and insurance documentation and which practices it suits.
Quick comparison: medical virtual assistant companies in New York
| Company | HQ / talent base | Published pricing | Best for |
|---|---|---|---|
| MedicalVirtual | Latin America talent | $8–$12/hour | Interview-before-hire placements on Eastern Time |
| Remote Staff NY | New York HQ | From $8.99/hour | Multi-office NY groups wanting a local managed agency |
| Virtual Nurse Rx | Florida HQ; global talent | Quote | Mental health and group practices; NY Medicaid familiarity |
| Medical Virtual Assistant (MVA) | Offshore | From $9.50/hour | Credentialing and billing support for NY payers |
| Phoenix Virtual Solutions | Offshore | Quote | Home health, hospice and urgent care |
| Staffing For Doctors | Offshore | $14/hour full-time | Fast full-time placements |
| EZ MD Solutions | Offshore | Quote | Fast front-office and scribe placements |
| Hello Rache | Philippines talent | Quote | Established provider, large bench |
| My Mountain Mover | Philippines talent | Quote | Specialty-matched managed assistants |
| Practolytics | Not published | Quote | VAs bundled with RCM |
1. MedicalVirtual
Best for: New York practices that want to interview and select a dedicated assistant working Eastern Time hours, with bilingual English–Spanish available.
MedicalVirtual places medical virtual assistants from Latin America with US practices at $8–$12 per hour across every role: virtual medical receptionist, patient intake coordinator, insurance verification and prior authorization specialist, billing assistant, medical records specialist, credentialing specialist and scribe. Because the talent is in the Americas, assistants work New York clinic hours during their own daytime, which matters for consistency on a role that lives on the phone.
The process is a placement model: you describe the tasks, EHR and schedule, review candidates who have passed a five-stage vetting process, interview your shortlist and choose. HIPAA training is completed before work starts and a Business Associate Agreement is signed before patient-information access. MedicalVirtual maintains $2 million in cyber liability and $2 million in technology errors and omissions coverage, with certificates of insurance available on request — useful for practices affiliated with hospital systems that run formal vendor reviews.
Part-time and full-time schedules are available, and HR and payroll for the assistant are handled for you. See medical virtual assistants for New York practices.
2. Remote Staff NY
Best for: Multi-office New York practice groups that want a locally based managed agency.
Remote Staff NY is a New York-headquartered managed virtual staffing agency with a stated medical back-office specialty, serving Long Island, the five boroughs and Westchester as well as the rest of the country. It publishes pricing from $8.99 per hour for a single virtual assistant, offers HIPAA-compliant medical VAs and a virtual front desk with HIPAA-trained medical answering, and cites work with a 10-office New York practice group. The managed model means the agency assigns and supervises the assistant.
3. Virtual Nurse Rx
Best for: Mental health and group practices that want assistants familiar with New York Medicaid managed care.
Virtual Nurse Rx has a dedicated New York City page and states that its assistants understand New York Medicaid managed care, local commercial payers and Eastern Time scheduling. It provides administrative support only through medically trained staff and focuses on mental health and group practices, with managed teams that include a QA team lead and backup coverage.
4. Medical Virtual Assistant (MVA)
Best for: Practices that need credentialing and billing support aligned to New York insurers.
Medical Virtual Assistant LLC advertises HIPAA-compliant assistants from $9.50 per hour with a free 40-hour trial. Its New York page highlights virtual front desk, billing assistants trained on New York insurer and Medicaid guidelines, and credentialing specialists who have enrolled providers with Aetna, Cigna, BCBS and Medicaid. Spanish-speaking assistants are available.
5. Phoenix Virtual Solutions
Best for: Home health agencies, hospice providers, urgent care centers and specialty practices.
Phoenix Virtual Solutions provides certified virtual medical assistants and emphasises that its founder came from health-system operations. Services cover intake, scheduling, insurance verification, prior authorization, billing and coding, denial management, documentation and remote patient monitoring. Assistants train on your systems before starting. Pricing is by quote.
6. Staffing For Doctors
Best for: Practices that want a dedicated full-time assistant within 48 hours.
Staffing For Doctors publishes a flat $14 per hour for a 40-hour week with no setup or recruiting fee, placing specialty-trained VAs, scribes and coordinators. The model is full-time only.
7. EZ MD Solutions
Best for: Practices that need a scribe or front-office assistant fast.
EZ MD Solutions has a dedicated New York page and markets rapid placement (“hire in 60 minutes”) of virtual medical assistants for family practice, private practice, nurse practitioners and small practices, with flexible shift coverage. Pricing is by quote.
8. Hello Rache
Best for: Practices that prefer a long-established provider.
Hello Rache is one of the most recognised names in healthcare virtual staffing, with Philippines-based assistants handling patient-facing and administrative work and an emphasis on HIPAA compliance and telehealth support. For Eastern Time coverage its staff work a partial overnight shift locally.
9. My Mountain Mover
Best for: Practices that want a managed, specialty-matched assistant.
My Mountain Mover screens and matches assistants to your specialty and workflow — billing, front desk, scribing or tele-triage — and manages them on your behalf. Pricing is by quote.
10. Practolytics
Best for: Practices bundling virtual assistants with revenue cycle management.
Practolytics is an RCM company that also supplies HIPAA-compliant virtual medical assistants. It suits practices that want billing and admin support from a single vendor.
How to choose a medical virtual assistant company in New York
- Payer familiarity. Ask for candidates who have worked with New York Medicaid managed care plans and the major commercial carriers in the metro.
- Hospital-affiliation requirements. If you are part of a health system, its vendor policy may require a BAA on its paper, proof of insurance and a security questionnaire. Choose a vendor that can produce these quickly.
- Time zone and shift. Latin America-based assistants work Eastern Time during their own day. Asia-based assistants work overnight. Both cover your hours; daytime staff tend to stay longer.
- Language. New York practices often need Spanish, and sometimes Mandarin, Cantonese or Russian. Ask what is actually available rather than assuming.
- Placement vs. managed. Decide whether you want to interview and choose the person, or have the agency assign and supervise.
- Pricing and replacement terms. Compare hourly rates, minimum hours, trial periods and replacement guarantees side by side.
What medical virtual assistants cost in New York
Medical assistant postings in New York City run roughly $22–$25 per hour; with payroll taxes, benefits and turnover a single in-office hire costs $5,500–$7,000 per month. The remote providers above range from about $8 to $14 per hour, or roughly $1,400–$2,400 per month for full-time coverage, with no desk required.
Comparisons for other locations
- Best medical virtual assistant companies in California
- Best medical virtual assistant companies in Florida
- Best medical virtual assistant companies in Miami
Frequently asked questions
Is it legal for a New York practice to use a remote assistant based outside the US?
Yes, with a signed Business Associate Agreement, HIPAA training and appropriate safeguards. Check any payer or health-system contract terms that may add requirements.
Can a virtual assistant work with New York Medicaid plans?
Administrative tasks such as eligibility verification, prior authorization submissions and referral coordination can all be handled remotely. Several providers above specifically cite New York Medicaid experience.
How much does a medical virtual assistant cost in New York?
Typically $8–$14 per hour for dedicated nearshore or offshore staff.
How long does hiring take?
From 48 hours for managed services to one to two weeks for placement models where you interview candidates.
Hire a medical virtual assistant for your New York practice
Tell us about your practice, EHR, task queue and hours, and we will match you with interviewed, HIPAA-trained candidates at $8–$12 per hour. Discuss your New York practice’s needs or review pricing.
